CALL CENTER REPRESENTATIVESan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Part-Time

Exempt/Non-Exempt

Job Description

POSITION DUTIES and RESPONSIBILITIES:

  • Promote products and services over the phone.
  • Set appointments and follow up with prospects via email and phone.
  • Maintain a high degree of product knowledge and service expertise.
  • Promote and enhance company reputation by providing professional and effective assistance.
  • Outbound lead follow-up.
  • Contact current customer base on current marketing incentives.
  • Place calls to customers for the purpose of actively promoting products and services.
  • Effectively communicate (verbally and written) information with team members and customers alike.
  • Perform other duties as directed, requested or assigned.

Position Requirements

REQUIRED COMPETENCIES, KNOWLEDGE, SKILLS and ABILITIES:

  • Must be able to work a minimum of 28 hours per week, plus other hours as may be necessary to complete job duties.
  • Must have a strong work ethic and a willingness to learn and/ or improve in all aspects of the position.
  • Must be organized, self-motivated and goal oriented.
  • Must be able to work quickly to meet deadlines.
  • Must possess written and oral communication skills with a genuine concern for the customer.
  • Must have a strong desire for a successful career in education sales.
  • Must have a strong negotiating skills that end with a positive result.

PREFERRED COMPETENCIES, KNOWLEDGE, SKILLS and ABILITIES:

None.

EDUCATION and EXPERIENCE:

  • High School Diploma required; Associates Degree preferred.
  • Computer literacy in MS Office (Word, Excel, PowerPoint and Outlook)
  • Strong speaking skills.
  • Six(6) months of Customer Service and/or Sales experience is mandatory.

SUPERVISORY RESPONSIBILITIES:

None.

PHYSICAL DEMANDS:

Must be able to speak, hear, see, read, write, type, dial, reach and bend.

WORK ENVIRONMENT:

Primarily office environment but may be exposed to shop elements such as noise, dust, odors, fumes and oils.

ADMINISTRATIVE ASSISTANT, BRANDING DEPARTMENTSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Summary:

This individual is responsible for tracking the sign up of new customers and making sure said customers receive the vital information they need to become a VP branded retail establishment. This individual will need strong organizational and verbal skills with working knowledge of Microsoft Office Suite products and proficiency with Excel.

Essential Duties and Responsibilities:

  • Provide branded customers with necessary information and set them up as a VP customer
  • Maintain weekly branded excel tracking sheet
  • Invoice branded customers monthly and drive resolution of issues
  • Answering, screening and forwarding any incoming calls while providing basic information when needed.
  • Receiving and sorting daily mail/deliveries/couriers.
  • Serving visitors by greeting, welcoming, directing and announcing them appropriately.
  • Maintain security by following procedures and controlling access.
  • Perform other clerical duties to support the corporate office, such as supply orders and credit card reconciliation.
  • Will be required to perform other duties as requested, directed or assigned by Accounting Department.
  • As a receptionist this position will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as addition clerical duties.

Position Requirements

Job Knowledge, Skills and Abilities:

  • Proven working experience in a front office handling receptionist responsibilities.
  • Proficient with Microsoft Office and able to work with numbers.
  • Solid communication skills both written and verbal.
  • Ability to organize, multi-task, prioritize and work under pressure.

Education and Experience:

  • High School Diploma or GED.
  • Relevant experience required.

CHEMICAL SALES MANAGERSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties and Responsibilities:

Provide technical expertise to existing and new customers. Become a subject matter expert on new chemicals and additives related to transportation fuels.

Manage R&D projects directly related to sales opportunities.

Create, develop and continue specialty chemical sales in area of responsibility as assigned and/or agreed with Director of Chemical Sales.

Handle all duties necessary to establish and optimize sales, improve efficiency and provide outstanding products and customer service

Ensure that all vendors and customers receive courteous, effective and timely service from all employees. Handle customer complaints. Develop processes for customer service.

Work with production and shipping to ensure accurate and timely shipments, and coordinate and execute shipping requirements of customers

Direct and assist marketing department to develop and ensure full and successful implementation of marketing strategies

 

Work Environment:

Work will be required in office, laboratory and at plant sites.

Travel may be required for certain projects.

Position Requirements

Job Knowledge, Skills and Abilities:

Excellent verbal and written communication and interpersonal skills, with the ability to work with all levels of management and a variety of vendors and customers

Demonstrated understanding of, or ability to learn, in-depth sales and marketing techniques and financial principles. Effective ability to communicate orally or in written form with co-management, vendors and customers

Ability to manage multiple priorities

Strong organizational and analytical skills

Education and Experience:

Bachelor’s Degree or higher required (in chemistry or related field preferred) with minimum of five (5) years managerial, sales and/or chemical experience.

LAB & COMPLIANCE TECHSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties and Responsibilities:

  • Perform quality control tests in the lab as well as on-site when necessary
  • Oversee and coordinate labeling and SDS creation and revision for all products, both domestic and international, with consultants, marketing, purchasing and sales staff.
  • Assist with testing and calibrating lab equipment in preparation for specific tasks
  • Perform quality control tests on raw materials, completed products and product samples
  • Prepare samples prior to shipping
  • Write standard operating procedures and analytical methods.
  • Follow all company policies and procedures to ensure product integrity and quality control
  • Analyze retrieved data and prepare reports for laboratory management
  • Recognize and report any quality issues
  • Read and understand internal SOPs and analytical procedures.
  • Assure that all laboratory functions are performed in a safe manner, following all relevant company and department safety rules and procedures.
  • Assure that good housekeeping is maintained in the laboratory and other work places.
  • Perform other job duties as requested by supervisor or management from time to time.

Position Requirements

Job Knowledge, Skills and Abilities:

  • Sufficient verbal and written communication and interpersonal skills to work with all co-workers and supervisors
  • Ability to manage multiple priorities to meet goals and ensure product quality
  • Strong organizational and analytical skills
  • Must be able to pass criminal background check and drug test.

Education and Experience:

  • Bachelor’s Degree or minimum of five (5) years experience

Work Environment:

  • Primarily work in lab and office environment. Will be expected to spend time at blending facility and warehouse. Extended hours required.

SALESFORCE ADMINISTRATORSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties and Responsibilities: You will manage the data and processes regarding Accounts, Contacts, Leads, Cases, Opportunities, Campaigns as well as other custom objects. You will work with sales on new sales lead initiatives, marketing on email marketing integration and initiatives, etc. As new and evolving initiatives arise, you will assess the impact of these initiatives on existing CRM data and process flows and work with stakeholders to plan the design changes needed. You will work as an individual and as a valued team member to develop, configure and/or customize high-quality Force.com solutions to satisfy mission-critical business needs.

  • Translating business processes into scalable systems solutions.
  • Facilitating effective and proactive communication with key stakeholders and end users
  • Preparing system requirements including functional and technical specifications and workflow diagrams.
  • Performing system configurations to match business requirements.
  • Providing documentation of application solutions and providing support for end-user training.
  • Managing Salesforce integrations with third party applications/platforms including marketing automation and other related technologies.
  • Providing functional support to the business in the standard CRM areas: Service and support, sales force automation, marketing campaigns, etc.
  • Self-Assigning, assessing and troubleshooting end user issues and change requests in production environment with rapid turnaround time service level agreements.
  • Test and QA updates to production org using a sandbox org.
  • Manage security, users, roles, profiles, groups, queues, data storage limits, custom objects/fields, and other Salesforce.com setup options as necessary.
  • Act as an escalation point for incidents related to the Salesforce platform and associated integrations.
  • Will be required to perform other duties as requested, directed or assigned

Position Requirements

Job Knowledge, Skills and Abilities:

  • 2+ years of experience with SFDC administration.
  • Proficient in administrative tasks such as creating/editing Profiles, Roles, Users, Page Layouts, Email to Case, Approvals, Workflows, Reports, Dashboards and KPI’s.
  • Salesforce.com implementation and support experience including minimum Salesforce.com certification ADM201 or DEV401 preferred.
  • Experience with use of the Salesforce.com APIs (via java, or through web services) to integrate Salesforce.com with other tools, such as Pardot.
  • Proven problem-solving skills in the area of integrations.
  • Intermediate SQL skills.
  • Exceptional communication skills.
  • Netsuite experience is a big plus.

Education and Experience:

BS or MS in Computer Science or equivalent experience.

SOCIAL MEDIA MANAGERCharlotte, NC, USA

Location

Charlotte, NC, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties and Responsibilities:

VP Racing Fuels is seeking a passionate Social Media Manager who will be responsible for leading our social media presence across multiple lines of business with overall goals of enhancing brand reputation while increasing product awareness/preference, and ultimately revenue.

The successful candidate will have a proven track record delivering results from social campaigns and making insight and data-driven decisions. This role requires someone who has their finger on the pulse of what’s trending online with a specific focus on Twitter, Instagram, YouTube and Facebook trends. Translating business processes into scalable systems solutions.

  • Develop a holistic social media strategy for key channels, including Instagram, Facebook, LinkedIn, and Twitter.
  • Develop and manage a regular communications rhythm and editorial calendar while overseeing VP Racing Fuel’s overall day-to-day social media presence across several channels, including but not limited to: product launches, announcements, demand-generation campaigns, news/press/media amplification, weekend race results, industry articles, analyst reports, videos, thought leadership content, benchmarks, and important internal events – aligned to the company strategy and desired business outcomes
  • Write social copy, manage day-to-day content creation, publishing, and fan engagement on social media accounts
  • Develop strategic influencer campaign in partnership with Marketing team – build relationships with key influencers; connect, engage and drive meaningful dialogue with industry influencers
  • Monitor and stay abreast of industry trends and relevant conversations – uncover new ways for VP Racing Fuels to lead and contribute to trending conversations using data insights to drive and influence content creation direction
  • Establish real-time, campaign level social engagement reports, across all social handles
  • Manage social media reporting, planning on a monthly, quarterly and annual basis.
  • Collaborate with the Digital Marketing Manager to develop and implement VP Racing Fuel’s paid social program to drive traffic to the VP Racing Fuel e-commerce cart and partner retailers
  • Develop compelling and engaging digital content including: short videos, social tiles, graphics, infographics to support the content strategy to increase engagement with followers
  • In partnership with Marketing, build mini social blasts for major launch/announcement including details of content plan, partner marketing, paid promotion, event plan, etc.
  • Attend strategic events to amplify real-time new, announcements and launches and via social channels a) to customers, media, industry experts, partners and influencers.
  • Manage comments across brands that come in via social channels and work with appropriate team members to engage in thoughtful conversation where appropriate.
  • Develop social media templates and best practices to share with Sales to improve consistency, amplification and overall reach.
  • Monitor evolving social media trends and best practices for continuous improvement.
  • Develop and implement a VP Racing Fuels employee social media advocacy program – enabling and recognizing employees for their contributions.
  • Will be required to perform other duties as requested, directed or assigned

Work Environment:

  • Job Position location is at VP Racing Fuels Corporate Headquarters with normal office environment.
  • Extended hours may be required
  • Travel is required
  • Position may reside in Charlotte, NC

Position Requirements

Job Knowledge, Skills and Abilities:

  • 5+ years of experience in a corporate or agency PR/social media role, with at least two years focusing on racing and automotive consumer products
  • Strong analytical skills to carry out a metrics-driven approach to content creation
  • Proficient in design tools such as Buzzsumo and Google Analytics
  • Experience in blogger relations and campaigns
  • Ability to create social media content calendars (CoSchedule experience a plus)
  • Experience with video production is a plus
  • Knowledge of social media monitoring, reporting and analytics tools
  • Must possess a unique blend of both highly creative and analytical skills
  • Strong interpersonal skills
  • Organized, flexible and collaborative
  • · Excellent writing, editing, communication and presentation skills

Education and Experience:

  • Bachelor’s Degree in Marketing or 5 years equivalent experience.

SOCIAL MEDIA MANAGERSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties and Responsibilities:

VP Racing Fuels is seeking a passionate Social Media Manager who will be responsible for leading our social media presence across multiple lines of business with overall goals of enhancing brand reputation while increasing product awareness/preference, and ultimately revenue.

The successful candidate will have a proven track record delivering results from social campaigns and making insight and data-driven decisions. This role requires someone who has their finger on the pulse of what’s trending online with a specific focus on Twitter, Instagram, YouTube and Facebook trends. Translating business processes into scalable systems solutions.

  • Develop a holistic social media strategy for key channels, including Instagram, Facebook, LinkedIn, and Twitter.
  • Develop and manage a regular communications rhythm and editorial calendar while overseeing VP Racing Fuel’s overall day-to-day social media presence across several channels, including but not limited to: product launches, announcements, demand-generation campaigns, news/press/media amplification, weekend race results, industry articles, analyst reports, videos, thought leadership content, benchmarks, and important internal events – aligned to the company strategy and desired business outcomes
  • Write social copy, manage day-to-day content creation, publishing, and fan engagement on social media accounts
  • Develop strategic influencer campaign in partnership with Marketing team – build relationships with key influencers; connect, engage and drive meaningful dialogue with industry influencers
  • Monitor and stay abreast of industry trends and relevant conversations – uncover new ways for VP Racing Fuels to lead and contribute to trending conversations using data insights to drive and influence content creation direction
  • Establish real-time, campaign level social engagement reports, across all social handles
  • Manage social media reporting, planning on a monthly, quarterly and annual basis.
  • Collaborate with the Digital Marketing Manager to develop and implement VP Racing Fuel’s paid social program to drive traffic to the VP Racing Fuel e-commerce cart and partner retailers
  • Develop compelling and engaging digital content including: short videos, social tiles, graphics, infographics to support the content strategy to increase engagement with followers
  • In partnership with Marketing, build mini social blasts for major launch/announcement including details of content plan, partner marketing, paid promotion, event plan, etc.
  • Attend strategic events to amplify real-time new, announcements and launches and via social channels a) to customers, media, industry experts, partners and influencers.
  • Manage comments across brands that come in via social channels and work with appropriate team members to engage in thoughtful conversation where appropriate.
  • Develop social media templates and best practices to share with Sales to improve consistency, amplification and overall reach.
  • Monitor evolving social media trends and best practices for continuous improvement.
  • Develop and implement a VP Racing Fuels employee social media advocacy program – enabling and recognizing employees for their contributions.
  • Will be required to perform other duties as requested, directed or assigned

Work Environment:

  • Job Position location is at VP Racing Fuels Corporate Headquarters with normal office environment.
  • Extended hours may be required
  • Travel is required
  • Position may reside in Charlotte, NC

Position Requirements

Job Knowledge, Skills and Abilities:

  • 5+ years of experience in a corporate or agency PR/social media role, with at least two years focusing on racing and automotive consumer products
  • Strong analytical skills to carry out a metrics-driven approach to content creation
  • Proficient in design tools such as Buzzsumo and Google Analytics
  • Experience in blogger relations and campaigns
  • Ability to create social media content calendars (CoSchedule experience a plus)
  • Experience with video production is a plus
  • Knowledge of social media monitoring, reporting and analytics tools
  • Must possess a unique blend of both highly creative and analytical skills
  • Strong interpersonal skills
  • Organized, flexible and collaborative
  • · Excellent writing, editing, communication and presentation skills

Education and Experience:

  • Bachelor’s Degree in Marketing or 5 years equivalent experience.

CONTENT WRITER EDITORSan Antonio, TX, USA

Location

San Antonio, TX, USA

About the Organization

From a single location with two employees in San Antonio, Texas, VP has grown to approximately 160 employees with four company owned and operated racing fuel distribution points in Texas, Indiana, Georgia and Delaware, as well as a regional sales office in southern California. Each of these distribution points keeps quantities of VP fuels available for immediate transport. These locations put VP within a day's drive of virtually any major racing event in North America, meaning racers and sanctioning bodies can always count on access to sufficient quantities of good quality fuel. VP's distribution network now extends to Europe, Central and South America, the Middle East, Africa, Asia and the Pacific Rim. Together VP's distributors support a network of more than 2000 dealers around the world.

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Job Description

Essential Duties And Responsibilities

  • Create/write engaging, evergreen content to support marketing efforts including web copy, blog posts, emails, product guides, sales and customer success stories, press releases, internal reference documents, articles for industry publications, presentation decks, and more.
  • Research/curate content from third parties to inspire ideas or use for citation
  • Collaborate with graphic designers to deliver content for product collateral and landing pages
  • Update product descriptions as needed (our website, retailer websites, etc.)
  • Conduct competitive research to identify opportunities to improve content
  • Ensure all content is on-message on-brand
  • Ensure all content is SEO-optimized for the appropriate target audience
  • Create and manage an editorial calendar
  • Fact-check and edit with accuracy and efficiency
  • Facilitate new ideas, tactics and strategies related to storytelling, content presentation and outreach
  • Work with internal stakeholders on their content needs, helping them execute on their content strategies across a variety of programs and campaigns.

Position Requirements

Job Knowledge, Skills And Abilities

  • Proven content writing experience with a portfolio of articles, collateral, etc.
  • Ability to adapt writing style to the intended audience and content goals
  • Excellent writing and proofreading skills (US English)
  • Hands-on experience using Content Management Systems (CoSchedule)
  • Strong editor with outstanding attention to detail and excellent understanding of correct grammatical conventions (familiarity with AP Stylebook preferred)
  • Proficiency conducting keyword search
  • Experience using Google Analytics, Google Alerts, Google Reader, or related content curation/aggregation platforms for topic research is a plus